Great Breakup Email: How to Deliver a Positive Customer Exit Experience

I don’t remember exactly when I found Corinne Crabtree, only that I heard about her from a rather vulnerable podcast Amy Porterfield made about her weight.

Corinne is a No BS woman - Southern and salty and she pulls no punches telling you that she has no issue if she isn’t your cup of sweet tea.

I came for the weight loss advice but found that I was most drawn into the model Corinne employs to get you to see how intentional and unintentional actions affect outcomes. The truth Corinne was speaking about the shit life throws at us and how we respond to it was doing its best to sink into my brain which had really never processed ideas in that way.

Y’all I am not woo. But I’m trying.

I also realized I really needed to lose some weight that was creeping on and joined Corinne’s private weight loss membership because I liked her style.

Corinne’s built an amazing personal brand business and delivers a weight loss site and program that is, quite frankly, unlike anything I have ever seen. Spoiler alert: yes, you can eat cake. Every day if you want.

But, after a year in her program and applying her principles to my eating and my life?

I was ready to part company from the membership.

So I sent in my cancelation request.

What I got in return surprised me.

You can check it out for yourself here ⤵️